FAQ

FAQ's

 

WHAT CAN I  EXPECT  AFTER  I  PLACE  MY  ORDER?

Shortly after your order, you will receive a couple of emails: The first, when your order is received, next shortly after the first to let you know what to do with your crystals, and lastly when your order has been shipped.

We ship orders within 3-5 business days.

 

HOW DO THE SUBSCRIPTION CHARGES WORK?

Subscription box payments are charged on the first.

If you subscribe between the 1st and the 15th of the month, you will receive the current box we ship on the 5th and 15th.

Example: May 12th you order a box, you get charged that day, your box gets shipped May 15th. Your next charge will come out on the 1st of June and June box will ship the 5th.

If you subscribe between the 16th and the 31st you will be getting the next months box.

If you subscribe between the 16th and 31st your package will ship the following month on the 5th. You won't be charged for the next box until after the following month.

Example: If you sign up for a box on May 17th, your box will come in June 5th. Your next subscription charge won't come out until July 1st. 

 

HOW LONG WILL  MY  ORDER  TAKE  TO  GET  TO  MY DESTINATION  AND  CAN  I  TRACK  IT?

All orders within the U.S. generally arrive between 3-5 days.

International orders typically arrive in 6-10 business days.

*Please note that transit times are a non-guaranteed average. We do not replace or refund missing or stolen packages.

 

DO CRYSTALS REALLY WORK?

In a way, we would like to believe so! Many (including us) believe that crystals each hold their own distinct vibrational qualities that can be used to heal, uplift, and inspire. However, just like any other spiritual practice, the belief is in the heart of the beholder, and thus, must be decided by each individual. We do not claim or promise that our stones will bring about any type of change, including, but not limited to, any type of healing, personality shifts, or mental health benefits. We do however, hope and intend that our crystals will inspire positive benefits within all those who associate with us.

 

** Please note that the colors, shapes and sizes of our crystals do vary and while we do put careful attention on making sure each of our crystal are beautiful, they are not guaranteed to be the exact colors and shapes as pictured. We do not replace stones unless broken in shipment. 

 

THE  TYPE  OF  STACK I’M  LOOKING  FOR  ISN’T  HERE.  WILL YOU  CREATE  IT  FOR  ME?

It’s a possibility! While we rarely make up custom stacks on demand, we are always looking for unique ideas. If you don’t see the stacks and stones theme you are looking for, please send us an email to High@GetStonedWithUs.com and let us know. You might just find your idea in our store in the near future!